• Team building activities
  • Encourage open communication
  • Enable knowledge-sharing
  • Integrate shared decision-making
  • Reward and recognize
  • Setting common goals and platform to discuss
  • Team building activities are one of the great ways to bring the employees closer as it allows the team members to understand each other’s perspectives, ideas, and thoughts (Zhang & Cui, 2018).
  • Encourage open communication: open communication allows everyone to express their views effectively. this increases in-flow of information and critical analysis (Truglio-Londrigan & Slyer, 2018)
  • Enable knowledge-sharing: the group members can share their knowledge to others to highlight certain points and also it helps in gaining knowledge as others have something to share too
  • Reward and recognize: incentive-based approach or reward and recognize motivates the workers to work towards common goal to achieve desired productivity (Zhang & Cui, 2018). 
  • Integrate shared decision-making: this reduces autocratic leadership and promotes democratic leadership as input from everyone is important. It is crucial in increasing diversity. 
  • Setting common goals and platform to discuss – this drives all the focus towards set of goals instead of individual goals (Truglio-Londrigan & Slyer, 2018)

NURS FPX 4020 Assessment 3: Improvement Plan In-Service Presentation

Role of the audience

  • Research and understand the issues
  • Understand strategies, policies, and guidelines
  • Educate peers through collaboration
  • Work towards achieving safety goals 
  • Communicate and coordinate with hospital staff
  • Report and address adverse and sentinel events

Importance of the audience

  • Nurses are important as they administer medicines
  • Physicians prescribe the orders
  • Pharmacist dispenses the order
  • Informatics nurses maintain EHRs 
  • Technician troubleshoot issues in EHRs 

NURS FPX 4020 Assessment 3: Improvement Plan In-Service Presentation

Resources to improve medication administration

  • Improving Medication Safety by ACOG
  • Guidelines by QSEN and IOM
  • Literature and protocol manuals provided by health care
  • EBP research articles and strategies

QSEN Competencies useful for practice improvement of Vaccine Safety, Medication Errors, Polypharmacy, Communication Breakdowns, Test Result Follow up, HER Errors & Diagnostic Errors

  1. Patient Centered Care
    1. Knowledge
      1. Discuss principles of effective communication
      2. Describe principles of consensus building and conflict resolution
  • Examine how the safety, quality & cost effectiveness of health care can be improved through involvement of patients/families
  1. Equity issues-culture-language
  2. Skills:
    1. Communicate care provided & needed at each transition in care
  3. Attitude
    1. Value the patient’s expertise with own health and symptoms
    2. Value active partnership with patients or designated surrogates in planning, implementation, and evaluation of care
  4. Teamwork & Collaboration
    1. Knowledge
      1. Describe strategies for ID & managing overlaps in team member roles & accountabilities
      2. Analyze differences in communication style preferences & impact on others
  • Discuss effective strategies for communicating & resolving conflict
  1. ID system barriers for effective team function
  2. Skills
    1. Participate in designing system that support team work
    2. Follow communication practices that minimize risks associate with handoffs among providers & across transitions in care
  3. Attitudes
    1. Appreciate risk associated with handoff & transitions in care
  4. Evidence Based Practice
    1. Knowledge
      1. Explain the role of evidence

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